I called Mich Iron & E about a Kioti and the guy wasn't rude, he just wasn't interested. Referred me to other Dealers. Ones I'm not so sure will be around when/if warranty time comes around. And all I said was good morning, do you have a Cx2510 in stock? His website says he does but I didn't bring that up. I don't believe websites for 2 seconds. Even the Kubota ones. They advertise things they don't have without conscience. I'm an hour drive away and I have Ram Cummins, so pulling a trailer isn't a problem for me if he doesn't want to deliver it, I can pull it like it isn't even back there. Didn't even get that far -- Not interested. Go away. That was the message, loud and clear. Didn't want to talk about when, if, maybe.... Nothing. Don't bother me
That's what I run into with a lot of these small fry dealers; apathy. Not ignorance, apathy. They just don't seem to care. I could even tolerate some ignorance if it was attached to some 'I care'. But, nope. Don't care. Leave me alone so I can eat my tuna fish sandwich.
You walk into a Deere Dealer and you get attention. You call them, you get someone to talk to. While the Kubota tractor is, IMO, a much better unite for LESS money, the Dealers are lacking from what I've seen. It's like Amateur Hour with the ones I've had brief dealings with.
I keep telling myself that I'm not marrying these people, I just want to buy a tractor from them. Don't care if I ever see them again.....
Unless I need service and/or parts. And if I can't get their attention when I want to give them $25,000 dollars of my money, what's it going to be like when I need warranty work or a $20 part?
And it's not just now, during the shortage/pandemic/whatev. They were like that before when I interacted with them.
I don't like Deere products, they're overpriced (bigly) and frankly, almost always not as good, but I'll tell you this, their Dealers are much more on the ball.
So if somebody knows a Kubota Dealer in Southern Michigan (between Lansing and Grand Rapids) I'd like to hear their name