NEPA Guy, it should be an embarrassment to the dealer to have them not come up with a workable solution, then you call the manufacturer and get what the dealer should have done with one phone call.
It's nice they are shipping it to the dealer. Then the dealer has to call you to let you know it's in.
I'm a pretty nice, easy going guy, but when people jack me around like that salesman did you...I'd let him know how incompetent he is. Let him know ONE phone call solved the issue and you're the customer, he deals with the manufacturer more often and has no relationship with them or is afraid to call them!
Thanks D2, I just don't get people. I'm never dishonest when it comes to making money. If I make a mistake, its mine and I take responsibilities for my actions. I was gonna rip this guy a new @hole, but I figured I would wait till I get everything resolved before I let him know what a incompetent fool he is. Either that or he wanted to charge me again and try to make more money off of me.
When I'm ready to sell my Scag I was going to opt for a kubota zero turn. I priced out the model I wanted at close to 10K. I'll be sure to to use the salesman right next to his office for that purchase.
I remember when I was a kid, my father told me something I'll never forget. We were driving around his volkswagen bug, it was dark, and we were running low on gas. We came to a station but it was closed. He pulled up and pumped the gas and then he left the money on top of the pump and put a rock on it so it wouldnt blow away. I asked him why he was doing that if there was no one there? Just go! He said, "Life is like a pendulum, what comes around goes around."
I didn't fully understand that saying until much later in life. I'm trying to teach my son the same.
Here's an example. When I worked with that first dealer and the unfortunate 3350 issue, he was rude, dishonest, and caused me an awful amount of unnecessary grief. He also caused a situation where others had to get involved and made their life a bit more miserable than it should have been.
I found out a few days ago that his shop (he was just the manager, not the owner, but gave people the impression that he owned it) is being bought out by another dealer. He's made a bad name for himself, and they don't want to keep him. He's going to lose his job. They will promote from within, and now, he will suffer the consequences of his actions.