I wasn't gonna say nothing but I'm bored and I figure it's time
Internet and social media does more damage to reputations than anything else. Now that someone's posted that they have tractor issues, the entire world can see it and with that the entire world now automatically thinks that Kubota's is all junk. It is up to us to point out what is to be expected and what is not.
Secondly none of us "expect" to have tractor issues with new equipment...well MOST of us don't. Some of us, we know that these things are designed by people, made by people, and then assembled by people. Unfortunately there ain't a single person on Earth that is perfect and "we" know that. Tractor owners have changed. Wasn't too terribly long ago if you bought a new tractor, you kinda expected little things, and you also knew how to fix them without throwing the dealer under the bus. That's changed. Now a lot of hobby farmers, who're sometimes city folks that have absolutely no clue about mechanical stuff, buy a little 8 acre plot, buy a 40hp tractor and call it a farm. Mini-farm, hobby farm, whatever. The new tractor might have a loose bolt. Now the said owner, who ain't got a clue what to do and automatically thinks that one loose bolt means that all of the rest of them are loose and their equipment's fixing to fall apart, gets the dealer on the horn and goes into orbit because they're reluctant to send a tech out to tighten the one loose bolt. No, that's not even acceptable--dealer is demanded to send a rollback out there, pick the tractor up, haul it all the way back to the dealer, then it gets set in que for however long until a tech can get to it. I mean, that one loose bolt is the only job that the shop has, right? Oh wait they're all "probably" loose so the tech's gonna have to go over every single bolt on the tractor. Then they gotta wait for the delivery boy to get freed up so he can haul it back to the "farm"; all the while the owner's on the phone griping about not being able to cut hay on his 5 acre mini-farm. "It's costing me money!!"
You buy a tractor you outta be able to do basic repairs. Tighten hardware that normally will loosen (loader frame bolts come to mind....), adjust tire pressures, check lug nuts and bolts, check the fluids, etc. I didn't say you outta be able to split the transmission and replace a charge pump. Although, being able to do that kinda stuff is a real asset.
Been through this stuff from both sides of the counter and over the last 30 years I saw the changes happen slowly. I started in 1992 working on JD stuff and the JD owners in those days could do basic repairs without too much issue. Some couldn't but for the most part they were cool and admittedly mechanical ignorant. I still to this day serve those same folks although not with tractors anymore. As time went on I saw basic common sense go away. I guess if there was any positive side, it's that it's good for business