If only things were so simple
I tried to call them back and got stuck in the endless phone system, which basically tells you to email them back, told them I was building a house and all my stuf is packed away and that I work out in the woods, so I don’t have access to a printer at this time and I asked them to call me or give me an active number to call to find out how to get the other one back to them, they sent another text and with a label that you have to print and a statement that fed ex facility can print label, my fedex facility is at least an hour to get too, so that’s two to three hours to use that and you have to use it during their open hours, I am frustrated with bx expanded at this time and so far not very impressed with their customer service. Hope it ends well, take care