I was driving from one office to another. My HQ at the time was in Rosslyn VA and I was headed to Reston, VA after a meeting. A friend called my cell phone (not everyone had one those days) and simply said "WTF? You see what's going on in NY?". I flipped on the radio and continued my drive. My boss called and asked if I had any family in NYC. That's when I heard on the radio about the 2nd plane. I told my boss and he said "Just go home".
Continuing on, my girlfriend called. I went to pick her up as we were just going to hunker down at my place. I called my parents to let them know I was ok and then turned off my phone. I knew all communication systems were going to be overwhelmed.
When I got to the GF, the radio station I was listening to had a caller that said the Pentagon was also hit. The DJ cut him off and said it's not funny. That's not something to joke about. A minute later he said he was sorry.....it was true.
The GF and I went back up to her office. It was in Tysons Corner. She was going to tell everyone what just happened. When we got up there people were already looking out the windows of the 14th floor. We could see the smoke from the Pentagon. Everyone evacuated and we left for my place.
Traffic was ridiculous. It took 3 hours for what should have been 45 minutes. The thing was, it was controlled chaos. There was traffic, creeping along, but no horns or yelling. People letting others merge. We all had the 1000 yard stare. Glued to whatever local station we chose.
The next few days were weird. Living near IAD and National Airport we were used to the hum of interstate traffic and jets all day long. It was silent. Very strange.
Younger folks may not understand. We did not have instant communication 21 years ago. There were some cells, mostly pagers. There was not a constant news reel with instant information 24/7. The scrolling banner at the bottom of the news channel was born from that day in history.
I still have the flag that was flying at my home. It goes up this day every this year unless it's raining. Like it is today.