I’m getting 3-4 week lead time quotes from my local dealer . They confirmed that it was due to the “blackout”.
Kubota ordering system outage coming?
- Thread starter nbryan
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GreensvilleJay
Well-known member
Equipment
BX23-S,57 A-C D-14,58 A-C D-14, 57 A-C D-14,tiller,cults,Millcreek 25G spreader,
wonder how Sunbelt rental will handle the 'no parts problem' ??
or others who have millions invested in machines that could be USELESS when the 'part' can't be bought.
or others who have millions invested in machines that could be USELESS when the 'part' can't be bought.
Makes me think that Kubota got suckered into moving their entire E-commerce system over to SAP. God help us if they did, worst software on the planet.
OMG it’s true! This explains the extended blackout. 4 weeks may be optimistic! Last time I checked, 7 of the top 10 ERP migration failures involved SAP. Including bankrupting a Canadian pharmaceutical company. I always said that if I was going to teach a course on how NOT to design software, I’d use SAP as a case study!
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GreensvilleJay
Well-known member
Equipment
BX23-S,57 A-C D-14,58 A-C D-14, 57 A-C D-14,tiller,cults,Millcreek 25G spreader,
SAP aka Such A Pain...
I'm a firm believer in 'if it ain't broke, no need to fix'. heck heard that SW airlines still runs under Windows3.11. if true, I have 5 or 6 sealed boxes for them !!
Unless some ITer + bean counter can PROVE at least a 15% savings, AFTER implimentation, 'upgrade' should not be done. ALSO the IT guys forfeit their jobs when it FAILS....
I'm a firm believer in 'if it ain't broke, no need to fix'. heck heard that SW airlines still runs under Windows3.11. if true, I have 5 or 6 sealed boxes for them !!
Unless some ITer + bean counter can PROVE at least a 15% savings, AFTER implimentation, 'upgrade' should not be done. ALSO the IT guys forfeit their jobs when it FAILS....
RCW
Well-known member
Lifetime Member
Equipment
BX2360, FEL, MMM, BX2750D snowblower. 1953 Minneapolis Moline ZAU
nbryan
Well-known member
Equipment
B2650 BH77 LA534 54" ssqa Forks B2782B BB1560 Woods M5-4 MaxxHaul 50039
The name is an initialism of the company’s original German name: Systemanalyse Programmentwicklung, which translates to System Analysis Program Development.
Enterprise Resource Management software.
They're a huge co. No idea why they're reviled. Probably too big for their boots, like Microsoft, and once locked into a huge system like MS's Windows even though now bad software they can't redo it without it breaking the company badly.
I still haven't heard of anything going down in northern Ontario yet?
But I'm starting to get unimpressed with Kubota now anyway. Don't get me wrong, the products are good, but their service is as useless as everyone else now.
Dealing with Kubota Corporate right now. Bought a K-Connect and front snowblower for my RTV-X1100C. Dealer said manuals got destroyed. So my dealer gave me a PDF manual but it is only for the blower itself.
There is 3 manuals, one for blower, one for the power pack and one for the K-Connect. Well dealer said they don't exist.
So I contacted Kubota and even emailed them pictures of all 3 covers of the manuals that another owner of one sent me.
So they sent me the one for the blower.
I contacted again and reminded them that is the one I told them I had.
So then they said they don't make manuals any more but might have in their electronic archives. So after sending them actual pictures of the manuals FIVE TIMES they reply back again "just give us serial numbers and let us know what manuals you need." UNREAL
So now you sell me a $19,000 setup with no manuals, but according to THE MANUALS I the customer am responsible to check and change oils in 3 gear boxes and grease it, but now you can't tell me what oil it uses, capacity or location of grease fittings???
It's a good thing I'm mechanically inclined and figured it all out myself.
But I'm starting to get unimpressed with Kubota now anyway. Don't get me wrong, the products are good, but their service is as useless as everyone else now.
Dealing with Kubota Corporate right now. Bought a K-Connect and front snowblower for my RTV-X1100C. Dealer said manuals got destroyed. So my dealer gave me a PDF manual but it is only for the blower itself.
There is 3 manuals, one for blower, one for the power pack and one for the K-Connect. Well dealer said they don't exist.
So I contacted Kubota and even emailed them pictures of all 3 covers of the manuals that another owner of one sent me.
So they sent me the one for the blower.
I contacted again and reminded them that is the one I told them I had.
So then they said they don't make manuals any more but might have in their electronic archives. So after sending them actual pictures of the manuals FIVE TIMES they reply back again "just give us serial numbers and let us know what manuals you need." UNREAL
So now you sell me a $19,000 setup with no manuals, but according to THE MANUALS I the customer am responsible to check and change oils in 3 gear boxes and grease it, but now you can't tell me what oil it uses, capacity or location of grease fittings???
It's a good thing I'm mechanically inclined and figured it all out myself.
This general area there are a bunch of kubota dealers. The more popular ones use DIS for their dealer software. DIS sucks, plain and simple. I can't imagine what SAP is like on the manufacturers end.
DIS is one reason that the dealer network I'm speaking of isn't highly regarded. That system, if you want to make a sale, you have to make WAY too many steps, clicks, etc. IMO there are that many ways to mess up the point of sale. I have done it quite a few times (mess up the sale using DIS).
I asked about why they wanted to switch to DIS instead of using the original software, but the answer was "don't ask questions just do your &&&E#^#%ing job".
so yes if sap is anything remotely like quantum dis, it won't help the dealers much if any.
DIS is one reason that the dealer network I'm speaking of isn't highly regarded. That system, if you want to make a sale, you have to make WAY too many steps, clicks, etc. IMO there are that many ways to mess up the point of sale. I have done it quite a few times (mess up the sale using DIS).
I asked about why they wanted to switch to DIS instead of using the original software, but the answer was "don't ask questions just do your &&&E#^#%ing job".
so yes if sap is anything remotely like quantum dis, it won't help the dealers much if any.
The price of the Kubota equipment has now hit a new high. I guess that they need to pay for the new computer system.
2024 KUBOTA kx040-4
$7,590,000
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2024 KUBOTA kx040-4
$7,590,000
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