Sounds as if the dealer didn't handle it well, but they are giving you a break. My L holds over 10 gal and cost me over $250 for just the fluid. Surely your MX holds more, so fluid and filter would be around $300, assuming they used SUDT2. When was a change due?
Charged for MX5200 recall
- Thread starter Goat man
- Start date
They should not do any work for which they intend to bill the customer without the customer's express permission. It doesn't matter whether it is 5 dollars or 5000 dollars.
If it was explained ahead of time that I could reuse the filter/fluid OR go with new- then that was a decision I made either way. That is very shady for sure for your dealer to hit you with this surprise at 100 hours. Not sure on your MX what this interval is for the hydraulic fluid/filter- mine is 400 hours.
If it were close to the factory interval then I would understand- but would expect to be asked about it first and agreed to the cost up front.
If it were close to the factory interval then I would understand- but would expect to be asked about it first and agreed to the cost up front.
SDT is onto something
if you didn't agree to anything, did not sign a work order...you never authorized anything to be done in the first place if you didn't sign a repair order. Thus, you also did not legally agree to them charging you for the fluid/filter.
BUT--with that said, it'd be a lot easier to just pay it and go on with life, than to get legally involved. The legal system is broken. I am going through it now with a car. I mean, absolutely broken--and you can thank attorneys for it. Car in paint jail, nothing done on it in 9 months (just sitting). I go get it, with the sheriff. I already paid the shop owner 1/2. Took him to small claims, and was granted a judgement for the amount I paid + court costs. 72 days later I haven't seen anything. Called courthouse, said I need to hire an attorney to get the judgment and even then there's no guarantee based on this and that and the other (stupid legal mumbo jumbo). So....what's the purpose of being awarded a judgement in that amount, if they won't award me? Stupid system!! This could (and probably will) get ugly before it's said and done!!
if you didn't agree to anything, did not sign a work order...you never authorized anything to be done in the first place if you didn't sign a repair order. Thus, you also did not legally agree to them charging you for the fluid/filter.
BUT--with that said, it'd be a lot easier to just pay it and go on with life, than to get legally involved. The legal system is broken. I am going through it now with a car. I mean, absolutely broken--and you can thank attorneys for it. Car in paint jail, nothing done on it in 9 months (just sitting). I go get it, with the sheriff. I already paid the shop owner 1/2. Took him to small claims, and was granted a judgement for the amount I paid + court costs. 72 days later I haven't seen anything. Called courthouse, said I need to hire an attorney to get the judgment and even then there's no guarantee based on this and that and the other (stupid legal mumbo jumbo). So....what's the purpose of being awarded a judgement in that amount, if they won't award me? Stupid system!! This could (and probably will) get ugly before it's said and done!!
IMHO, if the dealer didn’t ask up front if the OP wanted a fluid and filter change it’s dirty pool. No matter if the tractor had 50 or 5000 hours.
It makes me wonder if the dealer is double dipping, charging the OP and Kubota.
It makes me wonder if the dealer is double dipping, charging the OP and Kubota.
There's a simple solution to all of this which does not require any anger or legal questions.
Ask the dealer why you were charged for those items as part of a recall.
That's complicated and difficult, I know, but it's really the best solution.
Chances are probably about 99.99999% that they will point to some fine print in the Kubota sales agreement that says that's the way it is, parts and labor are covered for warranty/recall repairs, consumables are not.
Done.
Ask the dealer why you were charged for those items as part of a recall.
That's complicated and difficult, I know, but it's really the best solution.
Chances are probably about 99.99999% that they will point to some fine print in the Kubota sales agreement that says that's the way it is, parts and labor are covered for warranty/recall repairs, consumables are not.
Done.