we live in unprecedented times for sure.
Mike is right on most all points.
dealer techs are getting hard to find. VERY hard. I've been looking for over a year now for an experienced Polaris tech. Start pay for the right guy or gal is gonna be in the $60,000 range. When I started tractor fixing in 1992 I made under $5000.
Tractor repair sucks. It's outside. It's hot in the summer cold in the winter heavy hard work. Customers don't wait. They cuss you, dis you, jerk your chain, manipulate you, talk nice to you and 5 minutes later behind your back you're their enemy. Your work is rarely appreciated, always too expensive, never fast enough. The dealers don't always schedule the work very well either so backlogs are long and for farming and construction companies, backlogs are unacceptable for them as it costs them. Tractor shops are dirty, full of crap (honestly and literally full of crap...horse, cow, pig, whatever).
Yes you can make some money in tractor mechanic'n. BUT can you put up with all the garbage that goes with it?
Labor rates keep going up and they have to. The more it costs to run the shop or business the more the labor rate keeps going up. The more it costs to fix your stuff the more people shop around. In our area there are other places that work on tractors and people often go to them. But they aren't all dealerships with factory-trained techs. Many keep saying labor rates don't need to be that high ($100 an hour+) and until you have to run a shop, you don't realize how much the shop doesn't make. $100/hr is cheap now. Dealer I work at is $130/hr. Yes that cost runs a few customers off but they almost always come back at some point. Let's say you wanted to start a tractor repair shop (independent). Just to start, you will need everything mike said. Tools are a huge cost. You can easily and quickly drop $100,000 in tools alone, and you're still gonna find times when you don't have them all. You need computer skills and you need old-school skills. And on that subject alone, dealers need to look at hiring techs that have good computer skills. Well.....if I had good computer skills, do you think I'd be "wanting" to work outside in the heat/cold/sweat/shivering on machinery that is full of crap? Or in a climate-controlled office sitting on my backside? The latter is much more attractive, and the pay for the latter is also better (usually).
benefits. Dealers have a benefit package that isn't competitive. Especially small dealers. GENERALLY speaking larger corporate dealers have better benefit package for employees. That hurts new hires. But a great bennie package costs a lot.
Dealers want master techs. The training to get to that point is grueling! My old coworker (kubota dealer) called the other day and talked about how he has to go to 9 different instructor-led training places , and they are all over the country. It sucks. I've been through it. It used to be that Kubota would do a training "module" in each state, or for small states like in the NE USA, they'd have one in one state that many others could attend. They don't do that anymore because "it costs a lot to train". However it also costs a lot to send people across the country for 3-10 days for training, plus it also contributes to early burnout-which is what happened to me. Everyone's situation is different, but I live by myself and I stay very busy at the house, so going away for more than a couple days is mostly out of the question. I had to do it a few times and each time I had to hire someone to be a caretaker, and it couldn't be just anyone. The one time, I get a call on day #3 that she went in to check on the cat, and opened the door to a floor that was under about an inch of water. Toilet line busted. Wasn't anything I could do but tell the water company to shut the water off. It sat there for another 7 days before I could get in there. Ruined all the floors, sheetrock, just tons and tons of damage and there is still some damage that hasn't been "fixed" (insurance deal...)--that's just one of many things that those classes take you away from. Then, they send you to timbuktu and pay you for 8 hours. They don't pay you for the other 16 hours, even though you ARE on THEIR clock, you can't do anything after 5pm (usually) in the winter, so you go back to a cheap crappy motel room and sit there, or some run down to the local bar and drink until they're passed out. It's no vacation at all, it's work, and they need to be paying you to work. I only got reimbursed for mileage to and from dealer to training center, not the drive time it took (upwards of 9-14 hours depending where I had to go) and they pay based on milage, $0.50 a mile at the time which doesn't cover fuel expenses in my vehicle and I can't drive company vehicle because it's a pile of junk. Yeah just the training alone, chaps my backside and Kubota needs to really look at it again. Their training isn't really "training" either, it's an hour of classroom instruction and introduction and then 6 hours of standing around the shop while someone else does stuff that doesn't even pertain to everyday work that a tech would see. On the excavator stuff you need to be a hydraulic engineer to figure them out and I ain't that and neither are a lot of people. So a dealer needs to look at that too when hiring.
it's a snowball, and finally I'm glad someone other'n myself said all of it. Tractor Mike is right on all of his points. Same things I've been trying to tell y'all for years.