Drive Train warranty,,, we pay 25%??

[Michigankubota]

My trans leak came to around $1000. The parts were $56.00 and the rest was labor, besides $28 in shop supplys
Dealer said the leak is covered under the drive train warranty but, I am responsible for 25% or $250.00.
If I trade up to a new tractor he will eat the $250.00

I can not find anything in my Kubota warranty pamphlet about 25%.. anyone else have experience with this?

 

[85Hokie]

Re: Drive Train warranty,,, we lay 25%??

My trans leak came to around $1000. The parts were $56.00 and the rest was labor, besides $28 in shop supply***8217;s
Dealer said the leak us covered under the drive train warranty but, I am responsible for 25% or $250.00.
If I trade up to a new tractor he will eat the $250.00

I can not find anything in my Kubota warranty pamphlet about 25%.. anyone else have experience with this?

If I remember correctly ....there was a $250 deduct on all warranty work.
However - that may have changed in the last 6 years.

EDIT..... I was wrong about WARRANTY work.....should be zero....

I had in my head .....the KTAC coverage....that has a deductible, I think that was the $250......
but warranty while damn near new should be ZERO !!!!!!!!

 

[ItBmine]

Re: Drive Train warranty,,, we lay 25%??

Sounds like the same scam Polaris just pulled on me. Bought a new ATV, it's a lemon, had some warranty work done and they charged me $56 to use the warranty.

 

[Michigankubota]

Re: Drive Train warranty,,, we lay 25%??

If I remember correctly ....there was a $250 deduct on all warranty work.
However - that may have changed in the last 6 years.

I don’t mind if it is, it’s a small amount compared to the claim. I just can’t find anything in writing in the warranty book.

 

[SDT]

Re: Drive Train warranty,,, we lay 25%??

I don’t mind if it is, it’s a small amount compared to the claim. I just can’t find anything in writing in the warranty book.

It there is a deductible, it must be clearly stated in the warranty.

If it isn't in there, it isn't in there.

SDT

 

[Fordtech86]

Re: Drive Train warranty,,, we lay 25%??

Doesn’t sound right to me either. In the auto world (ford and Mazda is what I deal with) bumper to bumper warranty is 3yr/36,000 miles. Powertrain is 5 yr/60,000 miles, plus emission warranty and restraints warranty that is 8yr/80,000 miles. None of which have a deductible. Only time the customer pays a deductible is if they have an extended warranty and the repair isn’t covered under one of the factory warranties. Our typical extended warranty deductible is $100.

 

[Gillie Dog]

Re: Drive Train warranty,,, we lay 25%??

I can not find anything in my Kubota warranty pamphlet about 25%.. anyone else have experience with this?

Just read my warranty book cover to cover, no deductible.

Kubota 2019 warranty, on line, has no deductible either.

GD

 

[Michigankubota]

Re: Drive Train warranty,,, we lay 25%??

Just read my warranty book cover to cover, no deductible.

Kubota 2019 warranty, on line, has no deductible either.

GD

I did again also. There’s nothing about any deductible. I will call Kubota in the morning and ask about it. I like this dealer ,but don’t want the run around.

 

[Michigankubota]

Re: Drive Train warranty,,, we lay 25%??

Here’s the breakdown

 

[Michigankubota]

Re: Drive Train warranty,,, we lay 25%??

Page 2 of the pre warranty claim

 

[North Idaho Wolfman]

Re: Drive Train warranty,,, we lay 25%??

Your posted docs are too small, can't read any of it.

 

[Michigankubota]

Re: Drive Train warranty,,, we lay 25%??

Your posted docs are too small, can't read any of it.

I blew them up a bit

 

[nbking]

Re: Drive Train warranty,,, we lay 25%??

Wow 2 shipping charges, and $2 for grease.

 

[SDT]

Re: Drive Train warranty,,, we lay 25%??

Wow 2 shipping charges, and $2 for grease.

I noticed that.

$2.00 for grease? What is "Shop Supplies?"

UPS shipping is easily avoided by ordering parts on stock orders. One wonders how your parts were ordered.

SDT

 

[ItBmine]

Re: Drive Train warranty,,, we lay 25%??

There's a reason they call them "stealers" LOL.

You really need to "babysit" your invoices nowadays.

It's amazing how many charges I get removed from my invoices, no questions asked, but then you think about how many people they sting that aren't paying attention.

 

[nbking]

Re: Drive Train warranty,,, we lay 25%??

Shop supplies, probably rags, hand cleaner, paper for the invoice. Somebody sits in an office and thinks of every little thing.

 

[Gillie Dog]

Re: Drive Train warranty,,, we lay 25%??

I did again also. There***8217;s nothing about any deductible. I will call Kubota in the morning and ask about it. I like this dealer ,but don***8217;t want the run around.

Everything "used during an authorized repair" is covered per warranty book.

Definitely talk with Kubota. It does appear you have a "stealer" on your hands.

Sounds like this dealer has a warranty business model which might not fit Kubota warranty.

GD

 

[leoric]

Re: Drive Train warranty,,, we lay 25%??

I'm in agreement with Flip. Shops use towels/gloves/grease/wd40 etc so why would they eat the cost when you're the customer that made them use it. Otherwise they'd just up their hourly rate by x amount to cover it.

 

[SDT]

Re: Drive Train warranty,,, we lay 25%??

I'm in agreement with Flip. Shops use towels/gloves/grease/wd40 etc so why would they eat the cost when you're the customer that made them use it. Otherwise they'd just up their hourly rate by x amount to cover it.

Of course I know what "shop supplies" is intended to cover, and grease from a grease gun falls into that category.

By the way, they have already increased their hourly rate to cover whatever. I know of none that have not.

SDT

 

[Michigankubota]

Re: Drive Train warranty,,, we lay 25%??

I'm not complaining about the bill. I was told when I dropped the tractor off it would all be covered. Now the owner said warranty only pays flat rate and don***8217;t cover the entire claim in most cases. I asked him if I bought the same tractor from him if this would have been covered.. he said yes. also , if I traded in mine and bought a new unit he would disregard the invoice.

I called Kubota , they said there warranty dont work this way. They instructed me to call the dealer and push back and see where it goes. I was told the same by the owner.

They said I owe nothing and wanted copies of everything. They have the District manager involved now.