Orange forum, I was mistaken about what I was charged for on my MX5200. There was not any new oil put into the transmission, only the filters were changed at $48 and $68 plus a $42 labor charge. Sorry about the wrong information, I just received the invoice today. Why do filters need to be changed, but not the fluid? As I go up the ladder with customer help, I was told that labor is never covered on a PSB ( the 2020-0528 i had no idea that I would have to pay labor. I spoke to level one customer service and he was going to kick it up to the next level. He said the next level reviews cases on an individual basis, but are not obligated to respond to complaints. I’ll keep you posted. I’m am fighting this, even though I expect to lose, because I am mad at Kubota and it feels good to try.
I sent you a message via "conversation" regarding a set of covers. If you select the "Envelope" in top right corner of your screen you should find it. Thanks!