Or maybe I need to improve my reading comprehension. LOL???
That was the idea I was trying (apparently unsuccessfully) to convey.. Guess I need to work on my clarity of written thought.....
Dan
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Their shop makes a 50% mark-up … so they only gave up their profit on the job and didn’t do any large favor, in all likelihood.I think the warranty question is a great question, why use a grade of oil that is not recommended by the manufacturer. I have not deviated from the recommended 10W-30 for cold climate use.
I did recently make my first warranty claim for an engine failure on a car, it was not a simple task, my claim was denied but eventually the brand agreed to 50% of the repair cost. Engine rebuild was $16k!
I can imagine dealers carrying the product recommended by their mfr’rs… such as a Kubota dealer carrying Kubota oil in Kubota-recommended viscosities….
And it makes sense they might also carry Shell (or other) products in Kubota recommended viscosities if those other products have local following and profit-margins are appropriate.
But if a customer called to ask if I had “brand-X oil” in some viscosity-index not supported by Kubota… why would I carry that? ….and if a customer called to ask if I‘d recommend they use some other viscosity I don’t carry in inventory….. Why would I do that?
I believe I’d recommend what my mfr’r (Kubota in this case) calls-for… and hope they’d purchase it from my store. And I’d wonder why they thought I might recommend anything other when it’d be my shop which would be asked to cover any warranty-work the customer might later claim was caused by my endorsement…
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