Server outage

Humblebub

New member
Lifetime Member

Equipment
BX 2370 with MMW, FEL and snow blower
I am just curious. At 7 AM Atlantic Time (-4 GMT) OTT is not available for approximately 10 minutes. I noticed it as that is the time I am hitting my second coffee and have learned to move on for 10 minutes. Not a problem of any sort, just curious is this is a routine maintenance period.

Craig
 

Mr. K

Administrator
Staff member
Feb 14, 2009
526
140
43
www.orangetractortalks.com
Hey Craig -

Appreciate the heads up. Are you getting back any error messages (eg. HTTP 500) from the server or just blank pages entirely? Is it the same time everyday?
 

85Hokie

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BX-25D ,PTB. Under Armor, '90&'92-B7100HST's, '06 BX1850 FEL
Jul 13, 2013
10,770
2,582
113
Bedford - VA
Hey Craig -

Appreciate the heads up. Are you getting back any error messages (eg. HTTP 500) from the server or just blank pages entirely? Is it the same time everyday?

Mr. K,

I too am getting those HTTP 500 errors......most of the time is is ETA approx 9-10.....one night it was out for 2 hours....... had it happen twice in the last month, all other net traffic is fine!:)

checked on my phone to ...same message.....
 

trouble11

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kubota b9200, bf350fel,b4530 hoe, 2002 Gmc Sierra with plow
Jun 12, 2012
232
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0
Plattsburgh, NY
MR. K,
Same problem here, I,ll take a Pic the next time it happens.
Jeff
 

Mr. K

Administrator
Staff member
Feb 14, 2009
526
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www.orangetractortalks.com
Ok guys, I think I know what the problem might have been. We run daily backups for the site and database in the early hours of the morning. A large, and temporarily locking, database backup job would have been running around 3am PST (7am AST), so already, that sounds very suspect.

Looking at my logs over time, this job when the site was smaller took < 1 minute to complete. Last night it took about 12 minutes. So... that's bad.

I've done three things:
1) moved that backup job to an earlier time
2) purged the database of a bunch of stuff to get it down to ~10% of its former size
3) setup an alarm when this job takes too long to complete

The idea is to have a smaller window (~60s) of unavailability at a period of time that is less likely to be busy (middle of the night). Yes, there are more complicated ways to go about getting better than 99.999% availability but I think this is ok for now.

Can any of you kind folks check tomorrow morning @ 7am AST and let me know if this is still an issue? Appreciate it.
 

Tooljunkie

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L1501,home built carry all, mini plow blade.
May 13, 2014
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Lac Du Bonnet, Manitoba,Canada
Any chance your small changes affected something else, the recent posts are all from yesterday. It hasnt updated at all. Or maybe im just losing it, more today than usual.
 

Mr. K

Administrator
Staff member
Feb 14, 2009
526
140
43
www.orangetractortalks.com
Hey guys -

Yep, I created another bug here while fixing the other one. I think I've got that fixed. If you F5 again you should be good from that point forward (that will force your browser to dump it's cache).
 

Daren Todd

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May 18, 2014
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Vilonia, Arkansas
Got an error 500 today on the internet browser. Lasted for about 3 hours. Got an error 2203 trying to log in with taptalk on the iphone. Lasted from 7:40 to 10:45 central standard time
 

85Hokie

Moderator
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BX-25D ,PTB. Under Armor, '90&'92-B7100HST's, '06 BX1850 FEL
Jul 13, 2013
10,770
2,582
113
Bedford - VA
Lost for 3+hrs with Firefox and explorer today.
I have been losing it a lot lately too !!! mid afternoon east coast time......
 
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