Folks,
I'm both a new Kubota owner and new to this forum, and I'd like to ask if anyone else is having problems getting certain attachments new from their local dealer?
Back in May (2022), I ordered a new BX1880V-1, LA344S loader, rear tire weights, and a LandPride WB10 weight box. I also purchased some extras for future use like the 3rd function valve and dual rear remote valves. All of the above were delivered to my home within a month. Great! I was very happy to get them and so far, I have no complaints with the operation of any of it.
However, at the same time I ordered my tractor, I also ordered a RCK48 48" mid mount mower deck and the BX2830 front snowblower (with the BX2811 K-Connect and BX2810 4-point front hitch). These items were back ordered and 6 months later, they have yet to arrive. I joked with my dealer at the time that I hoped the snowblower arrived before the snow does, but now that is it November, that joke is no longer funny.
I've gone to my dealer multiple times to check in with them and they say they have no idea when anything shows up these days. They say that Kubota no longer sends updates on ordered items, and that things just randomly show up on a truck. If they refuse it, the truck driver just goes to the next Kubota dealer. Is that true for any other dealer? And this is one of Kubota's "Premier" Dealerships, BTW, where I have been a parts and service customer (for non-Kubota items) for 30+ years.
I even called the Kubota customer phone number (888) 458-2682 and talked to a very nice guy who could tell me nothing about the situation as he didn't have that kind of info on shipping delays or attachment availability.
Has anyone else had trouble getting new snowblower and MMM attachments this year? Or am I just lucky?
I'm both a new Kubota owner and new to this forum, and I'd like to ask if anyone else is having problems getting certain attachments new from their local dealer?
Back in May (2022), I ordered a new BX1880V-1, LA344S loader, rear tire weights, and a LandPride WB10 weight box. I also purchased some extras for future use like the 3rd function valve and dual rear remote valves. All of the above were delivered to my home within a month. Great! I was very happy to get them and so far, I have no complaints with the operation of any of it.
However, at the same time I ordered my tractor, I also ordered a RCK48 48" mid mount mower deck and the BX2830 front snowblower (with the BX2811 K-Connect and BX2810 4-point front hitch). These items were back ordered and 6 months later, they have yet to arrive. I joked with my dealer at the time that I hoped the snowblower arrived before the snow does, but now that is it November, that joke is no longer funny.
I've gone to my dealer multiple times to check in with them and they say they have no idea when anything shows up these days. They say that Kubota no longer sends updates on ordered items, and that things just randomly show up on a truck. If they refuse it, the truck driver just goes to the next Kubota dealer. Is that true for any other dealer? And this is one of Kubota's "Premier" Dealerships, BTW, where I have been a parts and service customer (for non-Kubota items) for 30+ years.
I even called the Kubota customer phone number (888) 458-2682 and talked to a very nice guy who could tell me nothing about the situation as he didn't have that kind of info on shipping delays or attachment availability.
Has anyone else had trouble getting new snowblower and MMM attachments this year? Or am I just lucky?