Thanks in advance for any experienced input on what brand of 60" Flail Mower would match well with my LX2610. I maintain a 9 acre home property and 40 acres full of hilly, wooded trails in Northern WI. Other posts have sold me on a flail mower over a brush hog, but now what to buy? Ideally I would stay in the $2K to $2.5K range given the non-commercial, occasional use. There seems to be countless suppliers out there which is adding to the frustration. I had all but settled on the WoodMaxx FM-62 until I read several reviews on the company's complete lack of service support which brought me back to the search engine once again. The next-in-line candidate was one of the Heavy Duty flail mowers from Bestco. Has anyone had good/bad/Ugly experiences with either of these brands/models/companies OR any recommendations on a flail mower you have used that you would definitely buy again? Thanks again for your insight!
hobbit habits,
I would like to comment that I’ve had great experience with WoodMaxx both in terms of buying their equipment and going back for service and support. It is one of the few attachment companies that answer their phone with a helpful human on the other end. I own a MX9900 Chipper, a SB-72 snow blower and today they delivered a SB-60 snow blower. Their equipment is well made and engineered, my chipper is US built. The equipment is typically heavier than their competitors either due to steel thickness or use of the next size up gearbox. My latest snow blower was deliver in 2.5 days from my order being placed. WoodMaxx make all of their manuals available online and have all consumable spare parts available online.
I run a significant sized business and strive for customer service, it is not easy to achieve great customer service no matter how hard you try.
I believe WoodMaxx does a pretty good job in their business, they also have competitive pricing, offer veteran pricing and in the past they have given a little further discount for being a repeat buyer.
As consumers I feel that we are often too quick to complain or have unrealistic expectations. Negative reviews are often loud and screaming, lots of customers that have great experiences just don’t give feedback.
if you liked the look of the WoodMaxx flail mower I suggest you pick up the phone and ask a real person any questions you may have including any concerns you have about other customers comments. If you like the answers, buy their product, if you like their product, make sure you give positive feedback and reviews.
Bad businesses can not survive in the longer term, good businesses that provide good products deserve recommendations and to thrive.
Good luck making a selection for your new flail mower.