Most of the ECUs and radios/displays have a core on them, the customer can pay the core value to receive the part, but usually the core is a few hundred dollars.
"Old owner" was Mercedes leasing.But not a new ECU. That's just plain old owner unfriendly coding.
Dan
Intersting. I could follow that logic for warranty repair, but certainly not customer pay. If I owned the rig when it rolled in, I certainly owned every part of the vehicle, so unless there’s a core charge (hardly ever any more), I certainly own the old part and the new part I paid for. If they want to purchase the old part from me, I’d entertain that discussion.Here in Michigan, a "vehicle repair facility" does not have to give "certain parts" back, but only have to give you a chance to "inspect it".
I don't recall if ECU's or PCM's count or not.
I'm not sure if that applies to tractors, but I bet it's similar.
@cthomas - -Most of the ECUs and radios/displays have a core on them, the customer can pay the core value to receive the part, but usually the core is a few hundred dollars.
^^^^ this I understandFormer neighbor in the high country changed the battery in his JD. (don't know the model)
He momentarily reversed the plus & minus cables, fried the CPU.
$1800 if I remember correctly.
Something lobbyists accomplished for their employers.Here in Michigan, a "vehicle repair facility" does not have to give "certain parts" back, but only have to give you a chance to "inspect it".
I don't recall if ECU's or PCM's count or not.
I'm not sure if that applies to tractors, but I bet it's similar.
UPDATE!!!I am going tomorrow to dig a little deeper into what all they did to come to their conclusion. My thinking is there might be other reasons why the laptop wouldn't communicate with it, wiring issue, etc.
That's good to hearUPDATE!!!
I went and talked to the tech at the dealer that had my tractor, and lets just say I didn't get a warm, fuzzy feeling since I seemed to know more about it than he did. He told me they could call Kubota about it but they wouldn't do anything about it. So I told them I couldn't afford $5200 right now and had them bring it back.
In the meantime, I call another dealership ,told them the situation, and the service manager began to tell me all the possible reasons why their laptop may not communicate with the ECU, pretty much everything I found online, including here( Thank You Guys).
They picked it up two weeks ago. They called me last Friday and told me the ECU is bad and they had called Kubota and there is a service bulletin out about premature ECU failures on several models.
I just got a call a little while ago letting me know that my tractor is up and running and Kubota is covering it as a warranty claim, so all I owe is $150 for pickup and delivery! Not bad for 200 miles round trip, considering the other place charged me $120 for 60 miles.
So if you have this issue, insist they call Kubota and mention the service bulletin. I will try to get SB number and post here.
Shawn
DITTO !
Never have, never will. I started off in the automotive industry working for a gm dealer. Couldn't stomach the way they operated so I bailed out. Since then I perform my own repairs on everything. Even my own home. I've watched as people get screwed over even by reputable shops. Seen friends nearly get raked over the coals by shops claiming parts were bad that weren't. Had one tell a buddy he needed balljoints on a truck with new ball joints. (It was there to get aligned after a bunch of new front end work). I've got two vehicles with air bag recalls I've been putting off taking in because I know they'll just screw up my interior.