The dealer's first response today was that they have to make the repairs and then submit the warranty claim for approval after.
I said if it's not going to be covered, I'll probably take it back and make the repairs myself. To which they responded, in that case they can submit for pre-approval.
Their initial inspection gave the rock shaft a clean bill of health.
I suggested they take a second look.
Service department at this busy dealership joined everyone else in saying they've never seen this kind of damage.
They expect to submit the claim for pre-approval this week and should have a response by early next week. That's faster than I was expecting, but faster is not always better.
Timing-wise, best case, if it's approved, they order the parts early-to-mid next week.
Meanwhile, a 6" snow surprised us last night and bigger storms threatening next week to further cover up my 1/4 mile driveway. Sigh.
I said if it's not going to be covered, I'll probably take it back and make the repairs myself. To which they responded, in that case they can submit for pre-approval.
Their initial inspection gave the rock shaft a clean bill of health.
I suggested they take a second look.
Service department at this busy dealership joined everyone else in saying they've never seen this kind of damage.
They expect to submit the claim for pre-approval this week and should have a response by early next week. That's faster than I was expecting, but faster is not always better.
Timing-wise, best case, if it's approved, they order the parts early-to-mid next week.
Meanwhile, a 6" snow surprised us last night and bigger storms threatening next week to further cover up my 1/4 mile driveway. Sigh.
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