Perfect response. Thank youBeing respectful of a dealer is like being respectful of anyone you deal with... Customer or vendor...
However.... Insisting on good customer service ....respectfully... is NOT a bad thing.. In my tool and die shop as well as the precision expected, I insisted everyone did 110% customer service.. It paid off 120 % + time and time again.. I also expected the same quality customer service from my vendors, or I found new vendors..
My 5 cents of experience and opinion..