On Aug 31 I sent another email and called and found out that they had shipped it on Aug 02,2021 - they told me that they had sent an email with the tracking numbers - I then asked them to send me the email again - this time I received the email.
I did not receive the original email and FedEx had never contacted me about the shipment arriving at the local FedEx freight terminal on Aug 05.
I called FedEx Freight and was connected with a terminal that is in Duluth, MN(about 150 miles away) - they initially told me that the local terminal had the pallets and I could pickup between 6 and 8 pm. I got the local terminal phone number from them and called the terminal shortly after 6pm and was again transferred to the Duluth office - I was then told that one of the pallets was missing.
Since the local terminal is about 30 miles away I was leery about possibly driving there and having nothing to pickup. I decided that with all of the stories about my shipment that I would take my trailer to the terminal and see what was there. Both of the pallets were there and since the terminal is a no ramp site the two drivers manning the site had to load the skids on one of their lift gate trucks and have me back my trailer to the back of the truck so they could lower the pallets and pallet jack to the level of my trailer and load them with the pallet jack.
They have redesigned the hose routing -
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