Hello visitors and OTT members, been an eventful week here on the site -
First on 11/4 we had an unplanned host update go out which broke database connectivity. Visitors were met with an error message for about 4 hours until the issue was identified and resolved. You can read more about that event here: https://www.orangetractortalks.com/forums/threads/11-4-forum-outage.48237/#post-422485
On the evening of 11/5 we attempted a planned forum software update that unfortunately failed to execute correctly. When we attempted to rollback the failed update, we discovered the backups taken before the upgrade began were incomplete, which meant we had to use backups from the day before on 11/4 to restore the site.
What this means for you as a regular member or recent visitor is that any threads, posts or private messages created from around 9am PST on 11/4 through 11:30pm 11/5 PST are unfortunately not recoverable. It will look as if the last 2 days or so on OTT never took place. I sincerely apologize for the data loss here. It is only a few days and could have been worse, but it still unfortunate that we've lost some of the posts and contributions to the site over the last day or two here.
The forum software upgrade is important to complete at some point, so we are going to make another attempt at it eventually (after making sure the backups are working as expected). If you see anything unexpected or not working on the site as expected, please drop me a private message and I can investigate further. Thanks, and again apologies for the series of disruptions here, we'll eventually get there.
Q: Is this why the thread I created or post I made is not there anymore?
Yes, sorry about that.
Q: If I just recently created a new OTT account and it does not seem to exist anymore, what do I do?
You should be able to reregister your account just like you did the first time around. Welcome to OTT and I apologize for the frustration here having to create your account twice.
Mr. K
First on 11/4 we had an unplanned host update go out which broke database connectivity. Visitors were met with an error message for about 4 hours until the issue was identified and resolved. You can read more about that event here: https://www.orangetractortalks.com/forums/threads/11-4-forum-outage.48237/#post-422485
On the evening of 11/5 we attempted a planned forum software update that unfortunately failed to execute correctly. When we attempted to rollback the failed update, we discovered the backups taken before the upgrade began were incomplete, which meant we had to use backups from the day before on 11/4 to restore the site.
What this means for you as a regular member or recent visitor is that any threads, posts or private messages created from around 9am PST on 11/4 through 11:30pm 11/5 PST are unfortunately not recoverable. It will look as if the last 2 days or so on OTT never took place. I sincerely apologize for the data loss here. It is only a few days and could have been worse, but it still unfortunate that we've lost some of the posts and contributions to the site over the last day or two here.
The forum software upgrade is important to complete at some point, so we are going to make another attempt at it eventually (after making sure the backups are working as expected). If you see anything unexpected or not working on the site as expected, please drop me a private message and I can investigate further. Thanks, and again apologies for the series of disruptions here, we'll eventually get there.
Q: Is this why the thread I created or post I made is not there anymore?
Yes, sorry about that.
Q: If I just recently created a new OTT account and it does not seem to exist anymore, what do I do?
You should be able to reregister your account just like you did the first time around. Welcome to OTT and I apologize for the frustration here having to create your account twice.
Mr. K
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