When I bought my BX2670 last fall the dealer was supposed to do a complete service and clean it before delivery. They did attempt to wash the outside and change the oil. They DIDN'T clean the tractor or change the fuel filters, I found out. Wasn't real happy about it either. I was having trouble with it dying out after the first time mowing with it. Tank ended up with something in it. Blew it out, changed the filters, and mixed up some super clean, and washed the tractor while I had the deck out. The pedals return much better now after the cleaning and greasing, and it's clean. Probably will do the cleaning at least yearly, and will wax the exterior.