I hear "Tractor Mike" keep reinforcing writing down the sames persons contact info in a million places (including cell number) and working with them quite a bit for the sale. How much do you actually work with them and not just the Service or Parts department?
I'm working through the buying process and have had a grand total of 20 minutes of interaction with the Sales guy. He was honest on the first call we had, but never replied to follow up emails or acknowledged receiving questions/docs I sent. When I called to discuss the quote he gave he seemed offended when I asked for money off the price, he never heard of a customer asking for a "work shop" manual but begrudgingly offered to have parts print one out if they had one. I then asked for a wheel spinner and he aggravatingly snapped "FINE but lets not nickel and dimeing this". Maybe I caught this guy on an off day, or tractor sales guys tend to take a firmer stance of "no" on things (I usually work with IT sales and they are light hearted and nicer) but I'll be happy not working with this guy again. I probably should have told him "no deal", but the dealers parts folks seem nice enough with other small equipment I've worked with them on, and the only other Kubota dealer is >1 hour away.
I'm working through the buying process and have had a grand total of 20 minutes of interaction with the Sales guy. He was honest on the first call we had, but never replied to follow up emails or acknowledged receiving questions/docs I sent. When I called to discuss the quote he gave he seemed offended when I asked for money off the price, he never heard of a customer asking for a "work shop" manual but begrudgingly offered to have parts print one out if they had one. I then asked for a wheel spinner and he aggravatingly snapped "FINE but lets not nickel and dimeing this". Maybe I caught this guy on an off day, or tractor sales guys tend to take a firmer stance of "no" on things (I usually work with IT sales and they are light hearted and nicer) but I'll be happy not working with this guy again. I probably should have told him "no deal", but the dealers parts folks seem nice enough with other small equipment I've worked with them on, and the only other Kubota dealer is >1 hour away.
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