Dealer Kudos

PHPaul

Well-known member

Equipment
B2650, Pronovost snow blower, Landpride rotary mower, Howard tiller, box blade
Apr 2, 2015
1,027
987
113
Downeast Maine
www.eastovershoe.com
If you live in or near Central or Eastern Maine and are in the market for ANYTHING by Kubota, you can't do better than Dorr's Equipment in Bangor, Maine.

I bought a cabbed B2650 from them a year ago this April. This Spring, I noticed that the A/C wasn't working.

I spoke to the Service department (on a Saturday!!!) and they said bring it in Tuesday, if you can be here when the doors open we'll take it right in.

I was, and they did. Diagnosed (bad o-ring on the receiver) repaired and back on the trailer in under 2 hours, and not a nickel out of pocket.

That, my friends, is Customer Service. I sent the owner a very nice note and you can bet my next equipment purchase will be at Dorr's.
 
Last edited by a moderator:

RonBoyBX25D

Member
Lifetime Member

Equipment
B2650, LP Grapple, Bro-Tek spacers, QH, Box Blade, Landscape Rake, RB, and 1560G
Aug 1, 2015
477
3
18
Minneapolis, MN
Glad it worked out for you, nice to hear the positive service side. Fortunately I haven't had any issues but would expect the same service from my dealer as you received.