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I had the same issue, and one thing that helped me filter a lot of junk was using ActiveCalls. It’s got built-in spam controls and call screening that flag suspicious numbers before they hit my line. I manage a few phones through it and the reduction in spam has been noticeable. Plus, it's easy...

That’s basically right — clicking the envelope and typing the member’s name should make it a private message, not a public post. Had a similar doubt starting out on another forum, and once I tested it, it worked fine. At work, we use a sip trunk provider, and setting up private communications...