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The dealer came through for me this time. I had to take it to their emissions expert and he found that my fuel filter was pretty clogged:rolleyes:. It could not complete a regeneration with the restricted flow. Could not get up to temp. I will definitely be more systematic about replacing that...

As my post said "I knew that of course"

I have an appointment with the Kubota dealer that allegedly has the emissions expert. They have informed me that there is no compensation for my 100 mile+ one-way trip to this particular branch. I knew that of course. So I will roll in to the dealer with my B3350 at 8 AM Tuesday September...

Okay, thanks for that information. I will try to work with this dealer one more time. 😩 I will let the forum know how things turn out this time.

Huh, I'm pretty sure back in earlier pages of this thread it is stated somewhere, but since I got your attention SDT, perhaps you know why the "extended warranty" exists and if it came about other than by Kubota's good intentions or some other factor? I am feeling desperate! Thanks in advance!

Dear Greensville Jay, I am aware it is a federal violation. The EPA mandated that a warranty is extended on the emissions system to the consumer. When a big corporation shirks their responsibility to hold up their end of the deal, should that not be a federal violation as well? It is easy to...

There are some places that will provide kits if you search for ways of eliminating the DPF. After my experience two years ago with the dealer, the regional Kubota rep, and Kubota US in Tx, and a $950 bill for a "forced regeneration" I have had one successful regeneration about a year ago...

I called Kubota customer service today. My aim was to get past the internal representative that was handling my claim request, the one that stated the determination of the regional rep was final. I spoke with customer service and while I was on the line she familiarized herself on the case and...

I wrote what I thought was a good letter. I have 30 years of experience writing letters of medical necessity and appeal letters to insurance companies that had denied medically necessary equipment. My track record was very good. I got a response to the letter from a primary level Kubota...

I finally got my face to face meeting with the Kubota rep, and after asking to see the Diagmaster documentation for two months finally saw that report. It did show regen postponement 4 times but because of the hour meter reading since the last successful regen, they could not prove I postponed...

Page 20 of manual describes a "parked regeneration" and instructs you to push buttons in sequence. Does that not mean you can initiate it manually?

I got my B3350 back from the dealer todayf (after two months). They reduced my bill from $906 to a figure I can live with. I had to weigh time-loss and possible legal expenses against submitting to those dollars lost in a settlement I managed to make with the dealer owner. I sent a letter to...

I just got back from the dealer and the manager showed up after a short wait. He is sticking by the 9 hours labor. I offered to pay for three and let it go at that. He said he could not do that. I asked him why they proceeded to try the forced regen over and over when I made it clear I...

Wow, I was sure hoping to avoid an attorney. The manager I have been dealing with was supposed to be in today and call me, but he did not. I am hoping to meet him face to face tomorrow. I would feel a lot more confident if I could get my hands on a copy of the warranty extension document, but...

Thanks for the reply. I've requested PSB-2021-050-E-R1: B/ZD/F-Series; V1505-T-E4 Reformer Repair Process Improvements and Reformer System Warranty Extension. No response yet. I'm still wondering if they can legitimately claim the reformer to be fine and in doing so implicate me for a plugged...

So given that, what stops the dealer from just saying you plugged up the DPF because of the way you use your tractor and that all the sensors and reformer were working within specs (if I remember right, the DPF is just downstream of the reformer). In other words, can they claim that the...

Thanks for that link. I am still trying to find the specific warranty extension on the emissions system. I have been on the Kubota website, but not able to find anything about it being extended to "the life of the tractor", or the transferablity of it. Any help in that area would be appreciated.

Bringing my saga up to date; the regional service rep was to meet with the branch manager at the branch where my tractor was transported. I called on 27 Sept to see what was happening since this was happening on the 23rd. The branch manager reported to me that they checked all the sensors to...

The regional rep was supposed to look at my B3350 last Thursday, the 23rd with the branch manager. He apparently already told the branch manager it would not be covered. I told the branch manager that I would not accept that determination without strong evidence that the problem was caused by...

Interesting that I have been fed yet another line, it seems. I am in the process of putting together a time line and phone calls, etc. as SDT suggests, as well as the information you have provided. Thanks to you members, I might have a fighting chance.