So i purchased a landpride grapple from a Kubota dealer. SGC0548. When i unpacked from shipping crate there was a large chunk of paint missing and it was rusted. Also one of the lower tines is bent. I was unable to see this in crate. I sent an email with pictures to the saleman who replied he would speak to the warranty department on Monday. My question does this seem normal? Why warranty department when the damage happened in shipping or in their yard? The Sgc0548 was discontinued unsure when but was likely in yard awhile. Bent tine is on right when on tractor.
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