Man I hate to hear that. I'm so thankful to not ever have to deal with something like this. Wouldn't be able to handle it correctly or professionally.I got caught up in the whole fiasco with them last year. Literally the last message was your "land plane is shipping today" then nothing. Now they are back in business I emailed them asking where was the land plane I ordered and paid for back in 2023. Nothing but silence. Ted is a crook and I would never recommend anyone do business with EA ever. I certainly will never give them another $ of my money.
Lord knows, I'd just about burn the Sonic down for leaving out my fries. A FRIGGIN LAND PLANE?!?!?! No telling what drastic irreversible unnecessary decisions i'd made.
Definitely call the s@#t out of that number my brother and get YOUR land plane or YOUR money. Don't give in.