Did I just get scammed on manual purchase

[Bill in the U.P.]

I just paid $29 to Kubota Manuals (https://www.kubotamanual.com/) for my L4630. Instructions said there was instant download. I got a receipt in my email. There is a "download" link in the receipt but it just routes me back to the Kubota Manual main page where it says "Purchase Item." I did a search here and didn't find anything about this website, etc...

Found a Better Business Bureau page that had complaints from people who paid and never got anything from Kubota Manual. (https://www.bbb.org/us/fl/tampa/profile/textbooks/tech-pubs-0653-90447533/complaints)

 

[GreensvilleJay]

maybe check your 'downloads' or 'spam' or 'other places' on your computer ?
try contacting them through the 'contact us' link ?

 

[The Evil Twin]

Make sure you dont have pop ups blocked on your browser. Often times a pop up window will appear to download a pdf file. If you have a blocker enabled, the window will be blocked.

 

[Bill in the U.P.]

Has anyone successfully ordered from them? (https://www.kubotamanual.com/) I checked downloads, spam, popup blocker with no luck. I have emailed them at two locations, one in the "receipt" they sent and one on their main page.

 

[PoTreeBoy]

I just paid $29 to Kubota Manuals (https://www.kubotamanual.com/) for my L4630. Instructions said there was instant download. I got a receipt in my email. There is a "download" link in the receipt but it just routes me back to the Kubota Manual main page where it says "Purchase Item." I did a search here and didn't find anything about this website, etc...

Found a Better Business Bureau page that had complaints from people who paid and never got anything from Kubota Manual. (https://www.bbb.org/us/fl/tampa/profile/textbooks/tech-pubs-0653-90447533/complaints)

There have been several complaints about them on this forum.

 

[GreensvilleJay]

1) quick like a bunny ,see if you can get the CC charge reversed.....
2) call your dealer,see if they'll email you the wiring diagram. if local, take a flashdrive to them,some will dump WSM onto it for free...

 

[Bill in the U.P.]

1) quick like a bunny ,see if you can get the CC charge reversed.....
2) call your dealer,see if they'll email you the wiring diagram. if local, take a flashdrive to them,some will dump WSM onto it for free...

Excellent advice, thank you. I'll check with local dealer today. Bank has been contacted and in process.