BX-tractor shift fork failure

[c5vettster]

My 2021 BX2380 has just developed a problem where it is stuck in the high range. The shift lever moves fine across the entire range, but the tractor remains in high gear. Took the tractor to a dealer. The service department said that it is likely the shift fork has failed. They are quoting a repair of about $4K. This is a bit unexpected since the tractor barely got 200 hours on it, and I cannot think of anything other than bad metallurgy that could have caused it. It always shifted with a bit of resistance or hesitation but then it "snapped" to where it simply moves back and forth with almost no effort. I am thinking of leaving it as is since I mainly use it for mowing and front end loader work. However, the dealer indicated that if I leave it this way, the transmission may disintegrate because of the broken fork pieces in the case. Apparently there was a TSB on a broken shift fork but my tractor is not in the specified range.

What do you think I should do?

 

[MOOTS]

Not doubting your dealer, but I’d check that roll pin #80 is there.

 

[Fedup]

If you can shift the lever and feel the detents, then a broken shift fork is a definite possibility. On the other hand, the roll pin mentioned is much more likely to break than is the shift fork.

 

[c5vettster]

If you can shift the lever and feel the detents, then a broken shift fork is a definite possibility. On the other hand, the roll pin mentioned is much more likely to break than is the shift fork.

Hmm, good question. I am going to call them tomorrow and inquire. They were pretty confident it was something inside

 

[Hoserman]

Well, a roll pin is way cheaper than a HST rebuild, trust me I've been there. Hope the best for you.

 

[Orange man]

I would think a 2021 would still be under power train warranty?

 

[c5vettster]

I would think a 2021 would still be under power train warranty?

No, I think it was only a 2 year warranty

 

[Orange man]

The powertrain warranty is for 6 years

 

[c5vettster]

The powertrain warranty is for 6 years

I don't think it was standard on my tractor. Is it something you would buy as an option?

 

[Orange man]

No, I just traded in a 2021 and the warranty book says 6 year or 2000 hours

 

[c5vettster]

No, I just traded in a 2021 and the warranty book says 6 year or 2000 hours

I just called the dealer and they denied any knowledge of it

 

[Orange man]

Find a new dealer then, or call Kubota

 

[Orange man]

Find a new dealer then, or call Kubota

Page 7 list warranty times

 

[c5vettster]

Page 7 list warranty times

Thanks a lot, I am on the phone with the dealer. He said that was doesn't see anything but will make a call to the main office. The tractor was purchased in 11/21 and only has 20x hours.

 

[Orange man]

I am not sure why they are "seeing" anything? You can call Kubota and they will tell you how much time is left on the warranty

 

[c5vettster]

Here is the quote

CAUSE
Tech verified customer concern.
- Tech states range shifter moves but does not shift internally.
- Tech verified that the selector lever moves the shift rod but does not
actually shift.
- Tech states this failure has occurred internally of the transmission.
- Tech states to provide a full estimate the loader, backhoe, rops, rear
fenders, seat, fuel tank, and transmission / HST assy must be removed.
- Tech states the Transmission / HST assy must be torn down to identify
failure.
- Tech states a full estimate of full parts needed will be provided after
tear down.

LABOR SHOP

** TOTAL LABOR SHOP 166.60

SHOP LABOR MISC
00000 11.7 HRS OF SHOP LABOR 2000.00

 

[BX23S-1]

Here is the quote

CAUSE
Tech verified customer concern.
- Tech states range shifter moves but does not shift internally.
- Tech verified that the selector lever moves the shift rod but does not
actually shift.
- Tech states this failure has occurred internally of the transmission.
- Tech states to provide a full estimate the loader, backhoe, rops, rear
fenders, seat, fuel tank, and transmission / HST assy must be removed.
- Tech states the Transmission / HST assy must be torn down to identify
failure.
- Tech states a full estimate of full parts needed will be provided after
tear down.

LABOR SHOP

** TOTAL LABOR SHOP 166.60

SHOP LABOR MISC
00000 11.7 HRS OF SHOP LABOR 2000.00

So when you called the factory, about the warranty, what did they tell you ?

 

[jaxs]

My 2021 BX2380 has just developed a problem where it is stuck in the high range. The shift lever moves fine across the entire range, but the tractor remains in high gear. Took the tractor to a dealer. The service department said that it is likely the shift fork has failed. They are quoting a repair of about $4K. This is a bit unexpected since the tractor barely got 200 hours on it, and I cannot think of anything other than bad metallurgy that could have caused it. It always shifted with a bit of resistance or hesitation but then it "snapped" to where it simply moves back and forth with almost no effort. I am thinking of leaving it as is since I mainly use it for mowing and front end loader work. However, the dealer indicated that if I leave it this way, the transmission may disintegrate because of the broken fork pieces in the case. Apparently there was a TSB on a broken shift fork but my tractor is not in the specified range.

What do you think I should do?

You should go to dealer and examine roll pin 80.
If pin is broken, show manager the pin then INSIST he put what he saw (broken pin) in writing. Then load tractor and take it home. I wouldn't allow them to touch my tractor again even if it was free.

If pin is not broken I would take tractor home and pursue truth on powertrain warranty. If warranty has expired I would shop around for repair proposals.

 

[c5vettster]

So when you called the factory, about the warranty, what did they tell you ?

Well, the tractor was purchased on a company account and therefore it was a "commercial purchase". Apparently, it is not the same warranty

 

[c5vettster]

You should go to dealer and examine roll pin 80.
If pin is broken, show manager the pin then INSIST he put what he saw (broken pin) in writing. Then load tractor and take it home. I wouldn't allow them to touch my tractor again even if it was free.

If pin is not broken I would take tractor home and pursue truth on powertrain warranty. If warranty has expired I would shop around for repair proposals.

Good advice but I told them to go ahead. I am new to this area and really don;t know anyone around here who is knowledgeable to do this kind of repair. I recently had issues with a kubota engine in another piece of equipment and had to do work myself because kubota dealer would not touch it and the nearest dealer with engine expertise was in dallas