I recently purchased a Land Pride rta1566 tiller from my local dealer. Upon receipt I decided to go out and give it a try in one of my food plot fields. As I went to engage the tiller the pto turned but the tiller would not engage, pto clutch was not adjusted correctly. Once service was called out to adjust clutch it was off to the races. I was tilling a small 1/2 acres plot for less than an hour when the back door come off due to small clip falling off and before I noticed it had bent the other side hole, a small part of the under frame and scratched the upper frame along the edge. it went back into service and they were just going to put the door back on with new clip and call it good. I stopped them there and asked them what they were going to do about the frame door and paint. They decided that they would keep it and fix the tiller what I thought would be back into new condition. When I got it back they had put a new door on it, and straightened the frame the best they could then took a can of paint and sprayed a thin layer to cover the metal. I have contacted the dealer and am still not happy with there service, in any other industry this would not be acceptable but in the tractor industry this is going above and beyond. I am just wondering if I am holding them to a standard that is just beyond the industry?
Attachments
-
93 KB Views: 521
-
87.5 KB Views: 469
-
97.3 KB Views: 588