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So, Stone1150, I think the adjuster that controls how high the deck travels upward is the one under the seat and inside the left rear wheel. I tried backing it out but it didn't help. Did I go the wrong way? Is there another adjustment somewhere else? Your help or anyone else's is...

Hi. also new to the forum. I have the same problem with my BX2380. Would you mind explaining your procedure you used to remedy your control know issue? My owner's manual is not very specific.