Any Dealer Techs or Parts people on here?

[Old Machinist]

I would like for someone to look at a TSB procedure and tell me what is involved.

 

[North Idaho Wolfman]

There is quite a few on here, what do you need to know exactly?
TSB's are not secrets, your dealer should be able to tell you what they are too.

 

[Old Machinist]

There is quite a few on here, what do you need to know exactly?
TSB's are not secrets, your dealer should be able to tell you what they are too.

Actually they are marked:
Confidential and Proprietary
Do not distribute beyond authorized Kubota dealership
© Copyright Kubota Tractor Corporation, Grapevine, Texas

However a Kubota Corporate person told me about the one's for my tractor. My dealer acknowledged the one that applies to a problem I have and have it for repair right now. TSB-2023-044-E-R1

It involves replacing 3 valves in the transmission but my dealer claims it doesn't include draining the fluid. I am curious how that can be since the valves have o-rings on them to seal the fluid in. The TSB has a link in it to view the procedure but it requires a dealer log in.

 

[North Idaho Wolfman]

Actually they are marked:
Confidential and Proprietary
Do not distribute beyond authorized Kubota dealership
© Copyright Kubota Tractor Corporation, Grapevine, Texas

However a Kubota Corporate person told me about the one's for my tractor. My dealer acknowledged the one that applies to a problem I have and have it for repair right now. TSB-2023-044-E-R1

It involves replacing 3 valves in the transmission but my dealer claims it doesn't include draining the fluid. I am curious how that can be since the valves have o-rings on them to seal the fluid in. The TSB has a link in it to view the procedure but it requires a dealer log in.

This is my guess:
Because they are valves, pulling them to repair or replace them does not drain the fluid so the TSB does not have a provision to pay them to drain the fluid and refill it.

 

[Old Machinist]

This is my guess:

AANND this is why I asked if there were any dealer people that could open the procedure in the TSB to see if that were the case or if the dealer was just saying that without looking at the procedure. When they told me that they were just looking at the printed TSB but the procedure is in a different document that wasn't in their hands. The parts guy at the dealer said IF it required draining the trans that Kubota would pay for it. It will come to light when they actually do the work but I was just being curious ahead of time.

Thanks for the "guess" though.

 

[North Idaho Wolfman]

AANND this is why I asked if there were any dealer people that could open the procedure in the TSB to see if that were the case or if the dealer was just saying that without looking at the procedure. When they told me that they were just looking at the printed TSB but the procedure is in a different document that wasn't in their hands. The parts guy at the dealer said IF it required draining the trans that Kubota would pay for it. It will come to light when they actually do the work but I was just being curious ahead of time.

Thanks for the "guess" though.

My Guesses are more insight but If any one of the Kubota techs on here wants to pipe in or send me a PM (some like stays anonymous) I'll pass the information on.

 

[whitetiger]

This picture fell off the back of a truck, it is page three of the TSB.

 

[NorthwoodsLife]

Lol

 

[mikester]

There are scammy dealers out there so shop around.

I had a recall done on my Yamaha motorcycle for a 2nd gear replacement. I had one dealer say they would charge me extra for a replacement oil and filter that Yamaha said was covered under the recall campaign.

 

[Old Machinist]

This picture fell off the back of a truck, it is page three of the TSB.


View attachment 150821

It's the #3 plug that makes me wonder if it requires draining the fluid. On page 1 of the TSB there are links to Assembly Instructions on K-Service but you have to have a dealer log in to view those. IF the Kubota procedure says to drain the fluid then I shouldn't have to pay for that.

 

[Russell King]

It's the #3 plug that makes me wonder if it requires draining the fluid. On page 1 of the TSB there are links to Assembly Instructions on K-Service but you have to have a dealer log in to view those. IF the Kubota procedure says to drain the fluid then I shouldn't have to pay for that.

Perhaps they drain your fluid and then reuse the same fluid when the repair is completed?

 

[North Idaho Wolfman]

It's the #3 plug that makes me wonder if it requires draining the fluid. On page 1 of the TSB there are links to Assembly Instructions on K-Service but you have to have a dealer log in to view those. IF the Kubota procedure says to drain the fluid then I shouldn't have to pay for that.

I think your under the impression that, plug #1 is a drain plug, it's not it's a valve, and only a very small amount of fluid comes out when you take it out.
Even if it was a drain plug, a good tech can swap a plug and not loose but a spoon full of fluid.

 

[skeets]

Interesting, is there some place a person might find information on TSB recalls and such , other than the stealer that never seems to have time unless you are spending money ?